Master Any App in Seconds
We value your trust. This policy outlines how we handle your data, ensuring transparency as we provide you with AI-powered guidance.
Introduction
Welcome to EZguide AI. We are committed to protecting your personal information and your right to privacy. When you visit our website or use our AI-powered guide generation services, you trust us with your personal information.
This privacy policy describes our privacy practices in plain language. We explain what information we collect, how we use it, and your rights regarding that data. If you disagree with any terms, please discontinue use of our Services.
Information We Collect
Personal Information
Name, email address, contact preferences, and account credentials when you register for our service.
Device & Usage Data
IP address, browser type, operating system, and interaction logs with our AI tools.
We automatically collect certain technical data (IP address, browser characteristics, operating system) when you visit our Service. This helps us maintain security and operation of our Service, and for our internal analytics and reporting purposes.
AI Data Processing
How our AI handles your data:
EZguide AI utilizes Large Language Models (LLMs) to generate guides. We do not use your personal private data to train our public models. Data submitted for guide generation is processed transiently and associated with your account history only.
When you use our generator, we implement data sanitization to detect and redact sensitive PII before processing.
- Inputs are encrypted in transit and at rest.
- We have strict agreements with AI providers preventing them from training on your data.
- You retain full ownership of generated content.
Third-Party Services
We share data with select third parties strictly to facilitate our Service:
Analytics
Google Analytics & Mixpanel: To understand user behavior and improve platform performance through anonymous usage data.
Payments
Stripe: To securely process payments. We never store your full credit card information.
Analytics
Google Analytics & Mixpanel: To understand user behavior and improve platform performance through anonymous usage data.
How We Use Information
- To facilitate account creation, authentication, and management.
- To send administrative information, including updates to terms and policies.
- To provide and improve our AI model accuracy within your specific context.
- To protect our Services through fraud monitoring and prevention.
- To respond to legal requests and prevent harm.
- To send marketing communications (which you can opt-out of at any time).
Retention & Sharing
We only share information with your consent, to comply with laws, or to fulfill business obligations.
Retention
We keep personal information only as long as necessary for the purposes in this policy, unless law requires otherwise.
Deletion
You can request account deletion at any time via settings or by contacting us. We will promptly remove your data from active databases.
Security
We employ industry-standard technical and organizational security measures to protect your data. While we strive to protect your personal information, no internet transmission is 100% secure, and transmission to our Services is at your own risk.
Your Privacy Rights
Depending on your location (such as EEA, UK, or California), you may have specific rights:
Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing